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My Tasks
Selam A. · Customer Experience Specialist · Northstar Commerce — Support Pod 2
Current presence status · Shift 07:00 – 16:00 EAT · Supervisor M. Tesfaye
Tasks today
6
Across 3 projects
Completed
1
Great pace
Est. remaining
115 min
Work queue
Accept, start and complete assigned work
- HighAvailable
T-4821Respond to escalated chat — order NC-88213
Customer Support · Due 09:40 · ~12 min
- MediumAvailable
T-4822Process refund exception batch
Back Office · Due 11:00 · ~25 min
- MediumAccepted
T-4823Follow up on shipment inquiry
Customer Support · Due 11:30 · ~8 min
- LowAvailable
T-4824Validate catalog records (120)
Data Processing · Due 14:00 · ~40 min
- HighIn Progress
T-4825Email backlog — priority tier
Customer Support · Due 15:00 · ~30 min
- LowCompleted
T-4826Update CRM notes for weekend cases
Back Office · Due 15:45 · ~18 min
Demo environment. Data shown is illustrative and does not represent actual client, employee, operational, or financial data.