Pricing

An engagement model that grows with trust.

Most clients start on the left and move right as the relationship proves out. Nobody's required to.

01

Hourly

$10/h

Pay for time worked. Lowest commitment, fastest to start — how most first engagements begin.

02

Per seat

$1,500/seat

A fixed monthly rate per dedicated team member, once volume is predictable enough to plan around.

03

Per transaction

$2.5c/transaction

Pay for completed units of work — verifications, tickets, reconciled invoices — not hours logged.

04

Managed service

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We own the outcome: staffing, training, QA, reporting, and continuous improvement, for one monthly fee.

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How to choose

Match the model to your stage.

The right pricing structure depends on how predictable your volume is today — and how much of the outcome you want us to own.

Just getting started?

Start with hourly pricing. It keeps commitment low, lets us learn your process, and proves quality before anyone signs a longer agreement.

Volume becoming predictable?

Move to per-seat or per-transaction pricing. You get dedicated capacity and cleaner budgeting without paying for idle time.

Want us to own the outcome?

Managed service is for teams ready to hand us staffing, training, QA, reporting, and continuous improvement against agreed KPIs.

Need a hybrid?

Many clients blend models — hourly overflow coverage plus a per-seat core team. We'll design the mix around your actual workflow.

FAQ

Common pricing questions.

Clear answers so you can evaluate us quickly and compare fairly.

Is there a long-term contract?

No. Most engagements start with a simple hourly agreement. As volume and trust build, clients often move to per-seat or managed-service terms.

What is included in the per-seat price?

Each seat covers one full-time dedicated team member, including recruitment, training, supervision, QA, reporting, and our Ethiopia operations infrastructure.

How does per-transaction pricing work?

We define a completed unit of work — a verified invoice, a resolved ticket, a processed document — and bill only for units delivered to spec.

Can I switch models as we grow?

Yes. Most clients begin hourly, move to per-seat once volume is predictable, and later adopt managed service as we own larger outcomes.

Every quote is built around your workflow.

We scope the work, estimate the team size, and recommend the pricing model that gives you the best balance of control, cost, and outcomes.

  • No hidden setup fees
  • Transparent unit definitions
  • Month-to-month flexibility
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